My Reports
Your personalized performance reports and training exercises.
Performance Trends
Daily score trend for all chatters. See how everyone is performing!
Exercise Calendar
Green = all exercises completed, Red = missed, Yellow = pending (within 24h).
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Academy
Watch training videos and improve your skills. Videos marked as complete appear with a green check.
Introduction Video
Watch this first — learn how the academy works
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How You Learn & Grow
— reviewed by QA every cycle
Watch real chat sessions
Take detailed notes
Capture winning patterns
Re-read training SOPs
Study your notes again
Reinforce memory daily
Apply in live chats
Practice deliberately
Build real skills
Quality Assurance Review — Andre (QA)
Reviews performance · Gives feedback · Confirms mastery
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Current Overall Issues
These are active issues identified across the team. Read carefully and take action.
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Learn from the Best
Top conversations from across the team. Study how the best performers convert fans into buyers.